At Xtro World, customer satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help.

1. Return Eligibility

  • Products can be returned within 7 days of delivery.

  • Items must be:

    • Unused and in original condition

    • In original packaging with all accessories, manuals, and invoice

    • Not damaged, used, or tampered with

2. Non-Returnable Items

  • Certain items are not eligible for return, including:

    • Customized or special-order products

    • Used or damaged tools due to misuse

    • Safety equipment (helmets, gloves, etc.) once opened

    • Clearance or sale items

3. How to Request a Return

  • Email us at support@aryanmart.in with your order ID and reason for return.

  • Our team will review your request and arrange pickup if eligible.

  • In some cases, you may need to self-ship the product to our warehouse.

4. Refund Process

  • Once the returned item is received and inspected, your refund will be processed within 5–7 business days.

  • Refund will be issued to your original payment method (UPI, card, bank, etc.).

  • For COD orders, refund will be made via bank transfer.

5. Exchange Policy

  • We allow exchange only for defective or damaged products.

  • Exchange requests must be made within 48 hours of delivery.

6. Cancellation Policy

  • Orders can be cancelled before they are shipped.

  • To cancel, contact us immediately with your order details.

7. Contact Us

If you have any questions about our Privacy Policy, feel free to contact us at:

📍 C3A/3A JANAKPURI NEW DELHI 110058
📞 +91-9463642550
📧 support@aryanmart.in